Subject: Tech Support Candidate - Tarun Kumar
From: Tarun Kumar <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Mon, 18 Jan 2021 08:40:00 -0500

| | Tech Support Test

Name | Tarun Kumar
E-mail | [email-masked]
Phone Number | (110046) 8351043951
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute only using Metro
Where do you currently live (area) | Aya nagar (Arjan garh)
Which best describes your Technical Support capabilities | I don't have Tech Support experience, but I am confident with my skills I can do it
Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies) | MS Windows - Basic

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | Na | Na | Na | Na
Previous Employer 1 | VFS global | Operation officer | 16 july 2020 | 20000
Previous Employer 2 | Na | Na | Na | Na

In your past experience you have (select all that applies) | Interacted with customers over Live Chat

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.

First of all I'll check my internet connection.
Then I'll check other websites,if problem remains then I'll reset the browser settings to default

Please list the steps to connect a Bluetooth speaker to your mobile phone. | First turn on the Bluetooth on your mobile phone,Then turn on the Bluetooth device and search the name of the Bluetooth into your mobile phone,then connect it by clicking on it then pair select device.
What according to you makes you a good candidate for customer service or technical support job? | I have experience in customer service and query handling. I am ready to learn as per the company's standards.
On a scale of 1 - 5 please rate your fluency in spoken English | 3

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