Subject: Tech Support Candidate - Mahesh Waydule
From: Mahesh Waydule <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Mon, 18 Jan 2021 08:28:40 -0500

| | Tech Support Test

Name | Mahesh Waydule
E-mail | [email-masked]
Phone Number | (+91) 9552023710
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I have my own 2/4 wheeler transport
Where do you currently live (area) | Karimnagar, telangana
Which best describes your Technical Support capabilities | I've worked in Level 2 tech support
Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies) | MS Windows - Basic

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | Gmmco.ltd | Service engineer | 30 | 30000
Previous Employer 1 | | | |
Previous Employer 2 | | | |

In your past experience you have (select all that applies)

Interacted with Domestic customers on Phone
Interacted with customers over Email

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.

Check where site block on my browser
Or allow to access

Please list the steps to connect a Bluetooth speaker to your mobile phone.

Turn on bluetooth speaker
Turn on bluetooth on mobile
Search device on mobile
Connect device on mobile

What according to you makes you a good candidate for customer service or technical support job?

I can get the customer in comfortable zone
And interact with them in friendly manner

On a scale of 1 - 5 please rate your fluency in spoken English | 3

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