Subject: Tech Support Candidate - Priyanka Thakur
From: Priyanka Thakur <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Mon, 18 Jan 2021 08:20:58 -0500

| | Tech Support Test

Name | Priyanka Thakur
E-mail | [email-masked]
Phone Number | (91) 9971953767
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute only using Metro
Where do you currently live (area) | Uttam nagar
Which best describes your Technical Support capabilities | I don't have Tech Support experience, but I am confident with my skills I can do it
Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies) | MS Windows OS - Advanced

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | Graphic Zone Pvt ltd | Content writer | March 2020 | 25000
Previous Employer 1 | NA | | |
Previous Employer 2 | NA | | |

In your past experience you have (select all that applies)

Interacted with Domestic customers on Phone
Interacted with customers over Email

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.

First of all please disconnect your wifi and again connect it on your phone or laptop. Now go on the Google type www.ndtv.com and then enter. Wait for a while you will be on your page

Please list the steps to connect a Bluetooth speaker to your mobile phone. | Go on the on/off button on your Bluetooth speaker then select the Bluetooth icon mention on your speaker now go on your mobile settings where you will find the Bluetooth option click on that search for a new device. After searching your speaker's device name click on that name now you are connected to your Bluetooth device.
What according to you makes you a good candidate for customer service or technical support job? | I believe in three thumb rule in my life that is patience, consistency and focus which makes me a better person to perform my work or task in a perfect way.
On a scale of 1 - 5 please rate your fluency in spoken English | 3

| |