Subject: Tech Support Candidate - Vishal Malik
From: Vishal Malik <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Mon, 18 Jan 2021 07:51:01 -0500

| | Tech Support Test

Name | Vishal Malik
E-mail | [email-masked]
Phone Number | (81930) 67455
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I have my own 2/4 wheeler transport
Where do you currently live (area) | Ghaziabad
Which best describes your Technical Support capabilities | I've worked in Level 1 tech support
Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies) | MacOS

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | cxl technologies | noida ,sec 63 | NA | 22,000
Previous Employer 1 | NA | NA | NA | NA
Previous Employer 2 | NA | NA | NA | NA

In your past experience you have (select all that applies) | Interacted with customers over Email

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.

Restart My Device
Make Sure the Internet Connection Works
Check if the Website is Down for Everybody or Just Me

Please list the steps to connect a Bluetooth speaker to your mobile phone.

Go to settings.
Tap the Bluetooth option
Turn on Bluetooth
A list of available devices will appear

What according to you makes you a good candidate for customer service or technical support job? | Must have a strong characteristic and spirit for good and sound customer service. He/she should be able to work with people and must have strong communication skills. Must be able to establish a good working rapport with the clients quickly.
On a scale of 1 - 5 please rate your fluency in spoken English | 4

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