Subject: Tech Support Candidate - Chetna Gola
From: Chetna Gola <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Mon, 18 Jan 2021 07:30:19 -0500

| | Tech Support Test

Name | Chetna Gola
E-mail | [email-masked]
Phone Number | (91) 7827462714
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute only using Metro
Where do you currently live (area) | Near Nirman Vihar metro station
Which best describes your Technical Support capabilities | I've worked in Level 2 tech support

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

MS Windows OS - Advanced
MS Windows - Basic
Linux

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | Infy system solution pvt ltd | Asp.net developer | Dec 2018 | 7000
Previous Employer 1 | Cybrog technology pvt ltd | Asp.net developer | Mar 2019 | 13000
Previous Employer 2 | Maco infotech pvt ltd | Asp.net developer | Dec 2019 | 18500

In your past experience you have (select all that applies) | Interacted with Domestic customers on Phone

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.

As a developer my logic is that I have used debuging then checked error. Also solved this error.

Other as computer user my first logic is that this website run other browser.If can't do any work other browser so I have apply developer contact by mail,phone etc.

Please list the steps to connect a Bluetooth speaker to your mobile phone. | First open bluetooth and search device and paired device than my bluetooth is connected

What according to you makes you a good candidate for customer service or technical support job?

1.Candidate must be frank.
2.Candidate must be good knowledge.
3.Technical wise logics clear.

On a scale of 1 - 5 please rate your fluency in spoken English | 2

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