Subject: Tech Support Candidate - Amit kumar Singh
From: Amit kumar Singh <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Mon, 18 Jan 2021 07:20:32 -0500

| | Tech Support Test

Name | Amit kumar Singh
E-mail | [email-masked]
Phone Number | (982) 6842583
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute only using Metro
Where do you currently live (area) | I am not in currently Delhi but can moove
Which best describes your Technical Support capabilities | I've worked in Level 1 tech support

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

Networking - basic
Networking - advance

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | EDGE TELECOM NOIDA(POWER GRID CORPORATION INDIA LTD.) | Field support engineer | | 19000
Previous Employer 1 | COMPUTRONICS SYSTEM INDIA PVT.LTD.INDORE | RF engineer | Oct 2019 | 13000
Previous Employer 2 | INNOTION TECHNOLOGY NOIDA | Field engineer | June 2017 | 11500

In your past experience you have (select all that applies)

Interacted with Domestic customers on Phone
Interacted with customers over Email

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. | We will first check internet is in running or not if it is ok then we will all connectivity like router switch LAN cable port,if it is also ok windows firrwall.
Please list the steps to connect a Bluetooth speaker to your mobile phone. | We will firstly ON Bluetooth of speaker and also off mobile then search availability and then will proceed connectivity.
What according to you makes you a good candidate for customer service or technical support job? | Technical support
On a scale of 1 - 5 please rate your fluency in spoken English | 3

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