Subject: Tech Support Candidate - rishi kumari
From: rishi kumari <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Mon, 18 Jan 2021 07:19:58 -0500

| | Tech Support Test

Name | rishi kumari
E-mail | [email-masked]
Phone Number | (282010) 7465807085
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute only using Metro
Where do you currently live (area) | Agra
Which best describes your Technical Support capabilities | I don't have Tech Support experience, but I am confident with my skills I can do it

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

MS Windows - Basic
Hardware - Basic

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | | | |
Previous Employer 1 | icici bank | cso | 23july 2020 | 20k
Previous Employer 2 | | | |

In your past experience you have (select all that applies) | Did not interact with customers, supported internal employees
Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. | i will check the website if any thing error is there i will do right it.

Please list the steps to connect a Bluetooth speaker to your mobile phone.

1 is on the bluetooth
2 scan the near by device
3 paired with that device
4 select the device

What according to you makes you a good candidate for customer service or technical support job? | Reference for my work experience i have a good skill to handle customer's solving problem.
On a scale of 1 - 5 please rate your fluency in spoken English | 3

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