Subject: Tech Support Candidate - Hrishikesh Shrivastav
From: Hrishikesh Shrivastav <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Mon, 18 Jan 2021 07:07:03 -0500

| | Tech Support Test

Name | Hrishikesh Shrivastav
E-mail | [email-masked]
Phone Number | (91) 9889549280
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute using other transport like Rickshaw
Where do you currently live (area) | Sultanpur UP
Which best describes your Technical Support capabilities | I don't have Tech Support experience, but I am confident with my skills I can do it
Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies) | MS Windows OS - Advanced

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | Reecomps | Sr Engg | Apr-20 | 25000
Previous Employer 1 | Wipro infotec | Engg | Aug-18 | 20000
Previous Employer 2 | MD wirless | Engg | July-17 | 20000

In your past experience you have (select all that applies)

Interacted with Domestic customers on Phone
Interacted with customers over Email

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.

First check internet connectivity
Then refreshing the page also check correct spelling of address

Please list the steps to connect a Bluetooth speaker to your mobile phone.

On  speaker blurtooth
Then on  mobile bluetooth
Click on appeared speaker bluetooth then connect

What according to you makes you a good candidate for customer service or technical support job? | I have no expreince in this field but have many expriences in customer support for telecom sectors
On a scale of 1 - 5 please rate your fluency in spoken English | 1

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