Subject: Tech Support Candidate - Ashutosh Mishra
From: Ashutosh Mishra <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Mon, 18 Jan 2021 07:05:19 -0500

| | Tech Support Test

Name | Ashutosh Mishra
E-mail | [email-masked]
Phone Number | (+91) 7008057116
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I live walking distance to office
Where do you currently live (area) | Mumbai
Which best describes your Technical Support capabilities | I don't have Tech Support experience, but I am confident with my skills I can do it
Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies) | MS Windows OS - Advanced

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | Na | | |
Previous Employer 1 | Na | | |
Previous Employer 2 | Na | | |

In your past experience you have (select all that applies) | Did not interact with customers, supported internal employees
Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. | 1st step I will check the error msg on screen and then  internet connection.if both the thing is okay then I will call customer executive person for further issue.
Please list the steps to connect a Bluetooth speaker to your mobile phone. | I will turn on both bluetooth of  speaker and mobile and then from my mobile bluetooth setting i will pair the connection.
What according to you makes you a good candidate for customer service or technical support job? | Because I know technical issues and able to troubleshoot the problem much faster. I'm interested to work in technical sector.
On a scale of 1 - 5 please rate your fluency in spoken English | 4

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