Subject: Tech Support Candidate - Gourab chowdhury Gourab
From: Gourab chowdhury Gourab <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Mon, 18 Jan 2021 06:37:35 -0500

| | Tech Support Test

Name | Gourab chowdhury Gourab
E-mail | [email-masked]
Phone Number | (91) 9748192039
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute only using Metro
Where do you currently live (area) | Kolkata
Which best describes your Technical Support capabilities | I don't have Tech Support experience, but I am confident with my skills I can do it

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

MS Windows OS - Advanced
MS Windows - Basic
Networking - basic
Hardware - Basic
Speakers & Audio

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | | | |
Previous Employer 1 | Saudi national steel | Junior engineer | 31.12.2018 | 25000
Previous Employer 2 | | | |

In your past experience you have (select all that applies) | Did not interact with customers, supported internal employees

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.

I will clear caches.
I will check the error number and error statement and Google to troubleshoot the error

Please list the steps to connect a Bluetooth speaker to your mobile phone.

Switch on the speaker.
Open Bluetooth of phone.
Search for nearby devices.
Give permission on phone to pair up with the speaker bluetooth.

What according to you makes you a good candidate for customer service or technical support job? | My communication skills  and my listening skills
On a scale of 1 - 5 please rate your fluency in spoken English | 5

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