Subject: Tech Support Candidate - Meenakshi Chaudhary
From: Meenakshi Chaudhary <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Mon, 18 Jan 2021 06:12:28 -0500

| | Tech Support Test

Name | Meenakshi Chaudhary
E-mail | [email-masked]
Phone Number | (91) 9971097673
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute only using Metro
Where do you currently live (area) | Ghaziabad
Which best describes your Technical Support capabilities | I don't have experience or skills for Technical Support

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

MS Windows - Basic
Networking - basic
Hardware - Basic

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | Infoedge | Associate sr executive | Currently working | 24k
Previous Employer 1 | Paytm | Associate | 29th may 2020 | 18.5 k
Previous Employer 2 | Justdial | Telemarking executive | 14 jan 2017 | 16k

In your past experience you have (select all that applies)

Interacted with customers over Email
Used a case management tool

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.

Firstly I will change the browser and will check in other window if its working or not

Please list the steps to connect a Bluetooth speaker to your mobile phone.

Open Bluetooth in speakers
Open Bluetooth in phone by clicking on settings
Will get speaker Bluetooth name i will click on that and connect to pair the device

What according to you makes you a good candidate for customer service or technical support job?

I have the capability to handle the customer. I also have 4.5 yrs experience.

On a scale of 1 - 5 please rate your fluency in spoken English | 4

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