Subject: Tech Support Candidate - Ganesh salunke
From: Ganesh salunke <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Mon, 18 Jan 2021 05:44:14 -0500

| | Tech Support Test

Name | Ganesh salunke
E-mail | [email-masked]
Phone Number | (91) 9665005317
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I have my own 2/4 wheeler transport
Where do you currently live (area) | Pune
Which best describes your Technical Support capabilities | I've worked in Level 2 tech support

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

MS Windows OS - Advanced
MS Windows - Basic
Linux
SQL,ETL,UNIX

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | prima info system | software engineer | till working | 35500
Previous Employer 1 | | | |
Previous Employer 2 | | | |

In your past experience you have (select all that applies) | Interacted with customers over Email

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.

- first i will refresh / reload  window if this doesn't work then check internet connectivity

- And try to reopen this website

Please list the steps to connect a Bluetooth speaker to your mobile phone.

-Go to setting open Bluetooth
-switch on Bluetooth  and pair new device (this will search for available Bluetooth devices).
-Switch on the Bluetooth speaker (Now we can see the Bluetooth device in the available device section)
-select the Bluetooth device from the available devices and pair.

What according to you makes you a good candidate for customer service or technical support job?

-Patience
-Marketing skills
-convincing power
-Good technical knowledge

On a scale of 1 - 5 please rate your fluency in spoken English | 4

| |