Subject: Tech Support Candidate - Vaibhav kumar Shukla
From: Vaibhav kumar Shukla <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Mon, 18 Jan 2021 05:43:17 -0500

| | Tech Support Test

Name | Vaibhav kumar Shukla
E-mail | [email-masked]
Phone Number | (91) 8700660907
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute only using Metro
Where do you currently live (area) | Northeast Delhi
Which best describes your Technical Support capabilities | I don't have Tech Support experience, but I am confident with my skills I can do it

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

MS Windows OS - Advanced
Hardware - Basic
Speakers & Audio
All program

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | icici prudential | Sales | 145 | 17000
Previous Employer 1 | networld inc | co-ordination | 180 | 15000
Previous Employer 2 | | | |

In your past experience you have (select all that applies) | Interacted with customers over Email

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.

First step is refresh the page.
second step is check the proxy if any issue in proxy network then solve it .
thir step clear the browser history and cookies .
after that the sites allowance or not.

Please list the steps to connect a Bluetooth speaker to your mobile phone. | first open your mobile bluetooth option after that open you bluetooth speaker and confirm the mode of bluetooth then touch the option in mobile search the adivce after that show the name of bluetooth speaker touch and pair the device and play the music
What according to you makes you a good candidate for customer service or technical support job? | According to my mind the good candidate always learn new thing and go throw a practical and the basic knowledge of computer system atleast and uses of all simple software and as a technical support job knowledge of all remoted application and every thing of network and solving the issue without restart pc again ...
On a scale of 1 - 5 please rate your fluency in spoken English | 3

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