Subject: Tech Support Candidate - Mohd Faiaal khan
From: Mohd Faiaal khan <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Mon, 18 Jan 2021 04:49:56 -0500

| | Tech Support Test

Name | Mohd Faiaal khan
E-mail | [email-masked]
Phone Number | (225001) 7905514488
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute only using Metro
Where do you currently live (area) | Lucknow
Which best describes your Technical Support capabilities | I don't have experience or skills for Technical Support
Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies) | MS Windows - Basic

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | Indiamart intermesh ltd | Assistant manager | August 2020 | 25k
Previous Employer 1 | Reliance jio infocomm ltd | Sales executive officer | August 2019 | 18k
Previous Employer 2 | | | |

In your past experience you have (select all that applies)

Interacted with Domestic customers on Phone
Interacted with customers over Email

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. | First of all goto history and resset all cookies then again start open website
Please list the steps to connect a Bluetooth speaker to your mobile phone. | First of all switch on Bluetooth speakers and second mobile Bluetooth option enable then show Bluetooth speaker name in my phone and then click the name
What according to you makes you a good candidate for customer service or technical support job? | I will do my best effort for all types query
On a scale of 1 - 5 please rate your fluency in spoken English | 3

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