Subject: Tech Support Candidate - Hamid Ahmed
From: Hamid Ahmed <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Mon, 18 Jan 2021 04:17:35 -0500

| | Tech Support Test

Name | Hamid Ahmed
E-mail | [email-masked]
Phone Number | (+91) 8720916995
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute using other transport like Rickshaw
Where do you currently live (area) | Sector 76 , Noida
Which best describes your Technical Support capabilities | I don't have Tech Support experience, but I am confident with my skills I can do it
Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies) | MS Windows - Basic

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | Kookky Solutions Pvt LTD | Marketing Executive | Working | 25000
Previous Employer 1 | NA | | |
Previous Employer 2 | NA | | |

In your past experience you have (select all that applies)

Interacted with Domestic customers on Phone
Interacted with customers over Email
Interacted with customers over Live Chat

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.

First I will clear all the cookies and cache .
After that I will try to reload the website

Please list the steps to connect a Bluetooth speaker to your mobile phone. | First I have to open my bluetooth setting in my phone and check whether it is visible to nearby devices or not than I power on the speaker and after that I click the search button in my mobile to detect the nearby devices when the mobile detect the speaker I will pair it.
What according to you makes you a good candidate for customer service or technical support job? | I lobe talking with new people. I can explain the problems in depth and doesnot loose my mind very easily.
On a scale of 1 - 5 please rate your fluency in spoken English | 4

| |