Subject: Tech Support Candidate - Paramdeep singh
From: Paramdeep singh <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Mon, 18 Jan 2021 03:20:53 -0500

| | Tech Support Test

Name | Paramdeep singh
E-mail | [email-masked]
Phone Number | (110095) 8744823399
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I have my own 2/4 wheeler transport
Where do you currently live (area) | East delhi (Jhilmil colony) Shahdara
Which best describes your Technical Support capabilities | I don't have Tech Support experience, but I am confident with my skills I can do it

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

MS Windows - Basic
Linux
Networking - advance
Hardware - Basic
cyber security

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | App development | free lancer | currently working | 15-18k
Previous Employer 1 | jetking IT learning | IT Trainer | May | 15k
Previous Employer 2 | adaan digital solution | network admin | December (2018) | 13k

In your past experience you have (select all that applies) | Did not interact with customers, supported internal employees
Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. | To begin with i will Clear cache files if it still doesn't work checking directories if the site has been blocked or not and rechecking the status of site if it's live or in under maintenance at last if nothing work i will try to use VPN or try a different device to solve the issue, ip can be blocked by server or if there's anything else i will look for every possible way.
Please list the steps to connect a Bluetooth speaker to your mobile phone. | Go to setting look for Bluetooth turn ON Bluetooth search for device to connect with grant permission it should be connected now.
What according to you makes you a good candidate for customer service or technical support job? | Honestly speaking i don't know if i am capable or not i am looking for a change and i think i am suitable for this position to begin with a different path.
On a scale of 1 - 5 please rate your fluency in spoken English | 4

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