Subject: Tech Support Candidate - Rahul Arya
From: Rahul Arya <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Mon, 18 Jan 2021 02:27:24 -0500

| | Tech Support Test

Name | Rahul Arya
E-mail | [email-masked]
Phone Number | (+91) 9999859309
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I have my own 2/4 wheeler transport
Where do you currently live (area) | NiranKari Colony (Near GTB Nagar)
Which best describes your Technical Support capabilities | I've worked in Level 1 tech support
Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies) | Accounting Software

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | Sargam Electronics | Executive Accounts | Jul-2020 | 28000
Previous Employer 1 | Marg ERP Ltd | Sr. Executive | Mar-2019 | 22000
Previous Employer 2 | Busy Infotech Private Limited | Executive Support | July-2018 | 16500

In your past experience you have (select all that applies)

Interacted with Domestic customers on Phone
Interacted with customers over Email

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. | First i need to check my system is properly connected with internet or not, if not then first connected it with my internet and try again.
Please list the steps to connect a Bluetooth speaker to your mobile phone. | I need to open my mobile phone bluetooth and search my bluetooth speaker and paired it with my mobile device.
What according to you makes you a good candidate for customer service or technical support job? | I am passionate about my work and i feel proud to help someone in a personal or professional manner, my overall working expereicne is also around the customer intraction.
On a scale of 1 - 5 please rate your fluency in spoken English | 4

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