Subject: Tech Support Candidate - MONISH TAIB
From: MONISH TAIB <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Sun, 17 Jan 2021 06:57:03 -0500

| | Tech Support Test

Name | MONISH TAIB
E-mail | [email-masked]
Phone Number | (72501) 03155
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute using other transport like Rickshaw
Where do you currently live (area) | laxmi nagar
Which best describes your Technical Support capabilities | I've worked in Level 1 tech support

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

MS Windows OS - Advanced
MS Windows - Basic

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | NA | NA | NA | NA
Previous Employer 1 | NA | NA | NA | NA
Previous Employer 2 | NA | NA | NA | NA

In your past experience you have (select all that applies) | Interacted with Domestic customers on Phone
Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. | First of all I checked the address that I am typing it is correct or not. If it is correct then I checked the Net Connectivity,  if it is also correct then I delete the cache from the browser.

Please list the steps to connect a Bluetooth speaker to your mobile phone.

First Switch on the Bluetooth of mobile phone,
make a pair with speaker,
Put the code to make a pair.

What according to you makes you a good candidate for customer service or technical support job? | Calm, Good listener, Gentle speaker with the customer.
On a scale of 1 - 5 please rate your fluency in spoken English | 4

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