Subject: Tech Support Candidate - Ankush Singh Chib
From: Ankush Singh Chib <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Sat, 16 Jan 2021 11:05:35 -0500

| | Tech Support Test

Name | Ankush Singh Chib
E-mail | [email-masked]
Phone Number | (91) 8716994100
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute only using Metro
Where do you currently live (area) | Jammu
Which best describes your Technical Support capabilities | I've worked in Level 1 tech support
Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies) | Networking - basic

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | Score Information Technologies Ltd | Service Engineer | | 19000
Previous Employer 1 | | | |
Previous Employer 2 | | | |

In your past experience you have (select all that applies) | Interacted with Domestic customers on Phone

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.

1) First of all i need to check, what type of error is. Whether it is internet  connectivity error or Security issue with browser as sometimes browser block some sites

2) http error or domain name error

Please list the steps to connect a Bluetooth speaker to your mobile phone.

1) Turn On Bluetooth on ur Mobile & Bluetooth speaker.

2) On your Mobile Phone under Bluetooth tab,  The Logical Name of Speaker

3) Just tap on Name on the Bluetooth Speaker and Connect.Sometimes you also need to insert Passkey for Bluetooth Pairing

What according to you makes you a good candidate for customer service or technical support job?

1) My Technical knowledge and Skills to makes people better understand

2) My Patience

On a scale of 1 - 5 please rate your fluency in spoken English | 4

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