Subject: Tech Support Candidate - Rahul Sagar Rana
From: Rahul Sagar Rana <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Sat, 16 Jan 2021 10:53:00 -0500

| | Tech Support Test

Name | Rahul Sagar Rana
E-mail | [email-masked]
Phone Number | (+91) 9570256819
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute using other transport like Rickshaw
Where do you currently live (area) | Faridabad
Which best describes your Technical Support capabilities | I don't have Tech Support experience, but I am confident with my skills I can do it

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

MS Windows - Basic
Linux
Networking - basic
Hardware - Basic

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | Optimus Information | Junior Java Developer | 20/03/2020 | 15000
Previous Employer 1 | | | |
Previous Employer 2 | | | |

In your past experience you have (select all that applies) | Interacted with customers over Email

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.

1. Check Internet Connection
2. Check Different Browser website working or not.
3. The check IP Address of the computer.

Please list the steps to connect a Bluetooth speaker to your mobile phone. | Go to Setting -> Bluetooth Option -> Turn On -> Search speaker aavilable devise -> Pair Speaker

What according to you makes you a good candidate for customer service or technical support job?

I have perfect communication skills, problem-solving skills, and passion for customer service, and learn about the aspects of your current or past.
I love new people to interact with each other.

On a scale of 1 - 5 please rate your fluency in spoken English | 3

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