Subject: Tech Support Candidate - Akhilesh Kumar
From: Akhilesh Kumar <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Sat, 16 Jan 2021 10:45:19 -0500

| | Tech Support Test

Name | Akhilesh Kumar
E-mail | [email-masked]
Phone Number | (+91) 8218351364
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I have my own 2/4 wheeler transport
Where do you currently live (area) | Meerut
Which best describes your Technical Support capabilities | I don't have Tech Support experience, but I am confident with my skills I can do it

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

MS Windows - Basic
Linux
Networking - basic
Hardware - Basic
Speakers & Audio

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | Devyani International | Shift Manager | 10 feb 2018 | 13500
Previous Employer 1 | Burger King | Shift Manager | | 17000
Previous Employer 2 | | | |

In your past experience you have (select all that applies) | Interacted with Domestic customers on Phone
Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. | Firstly i will check domain is correct or not and if still it's showing any error,so it's can be from server. After that i will check my server and connection both for trouble shoot this issue.
Please list the steps to connect a Bluetooth speaker to your mobile phone. | Firstly i will on bluetooth of my mobile and then on bluetooth of my speaker of bluetoothmode. After that search device select the correct device and pair for the same.
What according to you makes you a good candidate for customer service or technical support job? | I am doing my current job as a Manager in international brand. There I am interacting lots of guest from different different culture and solve the issues . So i can manage any type of customer and solve the issues.
On a scale of 1 - 5 please rate your fluency in spoken English | 4

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