Subject: Tech Support Candidate - Anup K Mistry
From: Anup K Mistry <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Sat, 16 Jan 2021 08:49:54 -0500

| | Tech Support Test

Name | Anup K Mistry
E-mail | [email-masked]
Phone Number | (124105) 9053112265
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute only using Metro
Where do you currently live (area) | Village Dariyapur district Jhajjar Haryana 124105
Which best describes your Technical Support capabilities | I've worked in Level 1 tech support

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

MS Windows OS - Advanced
Networking - basic
Hardware - Basic
Hardware - Advanced

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | | | |
Previous Employer 1 | Ihs markit | Component Engineer | 16th June | 26500
Previous Employer 2 | | | |

In your past experience you have (select all that applies) | Did not interact with customers, supported internal employees

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.

1 Check your internet connection .
2 If your internet is working properly then press on refresh button.
3 If above steps are not working then clear cache in your browser.  Now you will be resolved with your problem.

Please list the steps to connect a Bluetooth speaker to your mobile phone.

1 Switch on the speaker
2 Long press your mobile bluetooth.
3 Now select your speaker name and you automatically get connected to your speaker.

What according to you makes you a good candidate for customer service or technical support job? | I have sound knowledge about hardware design.
On a scale of 1 - 5 please rate your fluency in spoken English | 4

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