Subject: Tech Support Candidate - Ankit tomar Ankit
From: Ankit tomar Ankit <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Sat, 16 Jan 2021 08:45:54 -0500

| | Tech Support Test

Name | Ankit tomar Ankit
E-mail | [email-masked]
Phone Number | (201301) 8851405088
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute using other transport like Rickshaw
Where do you currently live (area) | Sector 22 noida
Which best describes your Technical Support capabilities | I don't have experience or skills for Technical Support
Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies) | Speakers & Audio

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | Intarvo | Chat support executive | 15 feb 2021 | 15000
Previous Employer 1 | Ienergizer | Chat support executive | 26 April 2020 | 22500
Previous Employer 2 | | | |

In your past experience you have (select all that applies) | Interacted with customers over Live Chat
Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. | I'll check the internet connection if it's ok, then I will try again after deleting the cache files. If still the problem persist, I will open a new tab or will try again after restarting the system.
Please list the steps to connect a Bluetooth speaker to your mobile phone. | First go to setting click on bluetooth connection, then check for the available devices to connect also make sure your headsets bluetooth is on. Once you see the headset name click on that it will get connected.
What according to you makes you a good candidate for customer service or technical support job? | I am not from tech background but still I know a little about tech resolutions.
On a scale of 1 - 5 please rate your fluency in spoken English | 3

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