Subject: Tech Support Candidate - Abhinav Dass
From: Abhinav Dass <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Sat, 16 Jan 2021 07:15:35 -0500

| | Tech Support Test

Name | Abhinav Dass
E-mail | [email-masked]
Phone Number | (91) 8765060250
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute using other transport like Rickshaw
Where do you currently live (area) | Lucknow
Which best describes your Technical Support capabilities | I don't have Tech Support experience, but I am confident with my skills I can do it
Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies) | MS Windows - Basic

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | Amazon | VCS Associate | 14/12/2020 | 15000
Previous Employer 1 | Lido Learning | Business Sales Associate | 15/04/2020 | 38000
Previous Employer 2 | The Corinthians | Front Desk Associate | 5/08/2020 | 13000

In your past experience you have (select all that applies)

Interacted with Domestic customers on Phone
Interacted with customers over Email

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.

First check the error. Then check for the update.
If browser is up-to-date clear cache and cookies. Then restart the system.

Please list the steps to connect a Bluetooth speaker to your mobile phone. | Turn on the bluetooth. Make it visible for all device. Then paired both the bluetooth and mobile.
What according to you makes you a good candidate for customer service or technical support job? | I am good in interacting with the people and I want to convince them with my convincing power.
On a scale of 1 - 5 please rate your fluency in spoken English | 5

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