Subject: Tech Support Candidate - Ubaid Elahi
From: Ubaid Elahi <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Sat, 16 Jan 2021 06:39:54 -0500

| | Tech Support Test

Name | Ubaid Elahi
E-mail | [email-masked]
Phone Number | (110002) 9540123203
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute only using Metro
Where do you currently live (area) | Darya ganj
Which best describes your Technical Support capabilities | I don't have Tech Support experience, but I am confident with my skills I can do it
Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies) | MS Windows - Basic

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | Aegis global limited | Executive | 7 fab | 12.5k
Previous Employer 1 | NA | | |
Previous Employer 2 | NA | | |

In your past experience you have (select all that applies) | Interacted with Domestic customers on Phone

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.

First step that I would like to prefer is to check my PC and browser.
The moment I would find that everything is fine in my personal domain, then I would try to contact the customer care service to get this resolved.

Please list the steps to connect a Bluetooth speaker to your mobile phone.

First of all you have to switch on your speaker device then you have to open Bluetooth in your mobile, then you have to search for device then click to pair by default password
Then it will get connected with your mobile.

What according to you makes you a good candidate for customer service or technical support job? | I think my communication skill are good to interact with premium customers as well as I have experienced of working in customer support process in my last company therefore I can work more comfortably to achieve organization goals.
On a scale of 1 - 5 please rate your fluency in spoken English | 5

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