Subject: Tech Support Candidate - Khushboo Pandey
From: Khushboo Pandey <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Sat, 16 Jan 2021 06:38:51 -0500

| | Tech Support Test

Name | Khushboo Pandey
E-mail | [email-masked]
Phone Number | (91) 7055065761
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute using other transport like Rickshaw
Where do you currently live (area) | Bhiwadi Rajasthan
Which best describes your Technical Support capabilities | I don't have Tech Support experience, but I am confident with my skills I can do it

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

MS Windows - Basic
Networking - basic
Hardware - Basic
Speakers & Audio

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | N/A | | |
Previous Employer 1 | Harley Davidson motor bike company | Production executive | 31/10/2020 | 29000
Previous Employer 2 | Sona koyo steering system ltd | Diploma engineer trainee | 31/8/2017 | 13000

In your past experience you have (select all that applies) | Did not interact with customers, supported internal employees
Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. | Re-open browser or I will open this site on another browser, or I'll fix network issue and report website problems

Please list the steps to connect a Bluetooth speaker to your mobile phone.

I'll go to  settings
Turn on bluetooth
I'll also trun on bluetooth speaker
Then a list of bluetooth device will apear
If the speaker will not listed, press the button on speaker so that it will make discoverable ,
Then I can search and connect it by device name or no.

What according to you makes you a good candidate for customer service or technical support job?

Clear and understandable communication,
Self - control,
Taking responsibility,
Ability to use positive response,

On a scale of 1 - 5 please rate your fluency in spoken English | 4

| |