Subject: Tech Support Candidate - Kaiser ali Dar
From: Kaiser ali Dar <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Sat, 16 Jan 2021 06:26:49 -0500

| | Tech Support Test

Name | Kaiser ali Dar
E-mail | [email-masked]
Phone Number | (+91) 8802457255
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute using other transport like Rickshaw
Where do you currently live (area) | Saket
Which best describes your Technical Support capabilities | I don't have Tech Support experience, but I am confident with my skills I can do it

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

MS Windows OS - Advanced
MS Windows - Basic
Hardware - Basic
Speakers & Audio

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | Squareyards | Business development manager | 06_06_2020 | 27
Previous Employer 1 | Na | Na | Na | Na
Previous Employer 2 | Na | Na | Na | Na

In your past experience you have (select all that applies)

Interacted with Domestic customers on Phone
Interacted with International customers on Phone
Interacted with customers over Email
Interacted with customers over Live Chat
Used a case management tool

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.

I will first check whether i have Written correct spelling of website or not,
I ll check whether i am connected to internet or not,
I will check from another browser

Please list the steps to connect a Bluetooth speaker to your mobile phone.

Turn on Bluetooth speaker.
Turn in Bluetooth of mobile phone.
Search for available devices,
Connect with Bluetooth device

What according to you makes you a good candidate for customer service or technical support job? | My technical skills
On a scale of 1 - 5 please rate your fluency in spoken English | 4

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