Subject: Tech Support Candidate - Vineet Kumar
From: Vineet Kumar <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Sat, 16 Jan 2021 05:25:32 -0500

| | Tech Support Test

Name | Vineet Kumar
E-mail | [email-masked]
Phone Number | (131001) 9813803697
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I have my own 2/4 wheeler transport
Where do you currently live (area) | Sonipat
Which best describes your Technical Support capabilities | I've worked in Level 1 tech support
Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies) | Networking - basic

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | Den network LTD | Project engineer | June 2019 | 27000
Previous Employer 1 | Infinity tv and telecom pvt ltd | Technical officer | Dec 2017 | 20000
Previous Employer 2 | Artek ENT Pvt ltd | Resident engineer | Jan 2016 | 10000

In your past experience you have (select all that applies)

Interacted with Domestic customers on Phone
Interacted with customers over Email

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. | If we get a error firstly check our internet connection if internet is down then we check the network connectivity and troubleshoot the error
Please list the steps to connect a Bluetooth speaker to your mobile phone. | First switch on your mobile Bluetooth and device then we searched the Bluetooth device and the paired the speaker device to our phone and the proced

What according to you makes you a good candidate for customer service or technical support job?

Hello,

I have a 5 year experience in networking domain and in that experience I have a 4 year experience in routing and switching profile and recently completed my CCIE Routing and switching training from Network bulls.

On a scale of 1 - 5 please rate your fluency in spoken English | 4

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