Subject: Tech Support Candidate - Ashwani Chauhan
From: Ashwani Chauhan <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Sat, 16 Jan 2021 05:09:46 -0500

| | Tech Support Test

Name | Ashwani Chauhan
E-mail | [email-masked]
Phone Number | (91) 9990996798
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute using other transport like Rickshaw
Where do you currently live (area) | Sec 49 noida
Which best describes your Technical Support capabilities | I don't have Tech Support experience, but I am confident with my skills I can do it
Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies) | MS Windows - Basic

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | Na | Na | Na | Na
Previous Employer 1 | Altruist technology private limy | Customer relationship officer | 10 September | 13000
Previous Employer 2 | Na | Na | Na | Na

In your past experience you have (select all that applies) | Interacted with Domestic customers on Phone

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.

First we have to click on advanced option.
Second one drop menu will be open in that there will be written proceed to this website, you have to click on that option to proceed to website

Please list the steps to connect a Bluetooth speaker to your mobile phone. | First we have to open Bluetooth in our mobile phone then we have to search that speaker name and click on that name and before clicking on that name we have to on speaker and turn speaker on Bluetooth mode then we have to click on speaker name in mobile after that paired Audio will come from speaker if your phone will be connected.
What according to you makes you a good candidate for customer service or technical support job? | For customer service i am good because i feel that i can understand customer problem and i can resolve it in better manner. I feel myself in place of customers that's why.
On a scale of 1 - 5 please rate your fluency in spoken English | 4

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