Subject: Tech Support Candidate - Pramod Na
From: Pramod Na <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Sat, 16 Jan 2021 04:55:19 -0500

| | Tech Support Test

Name | Pramod Na
E-mail | [email-masked]
Phone Number | (91) 9899779576
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I have my own 2/4 wheeler transport
Where do you currently live (area) | Noida
Which best describes your Technical Support capabilities | I've worked in Level 2 tech support

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

MS Windows OS - Advanced
MS Windows - Basic
Networking - basic
Hardware - Basic
Hardware - Advanced
Speakers & Audio

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | Reliance | Consumer electronics es ngineer | Till now | 25000
Previous Employer 1 | Zero Pvt ltd | Technician | August 2017 | 22000
Previous Employer 2 | | | |

In your past experience you have (select all that applies) | Interacted with Domestic customers on Phone
Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. | Na
Please list the steps to connect a Bluetooth speaker to your mobile phone. | First of all blutooth mode of speaker is ON then open mobile setting and open blutooth mode then click on search .after sometime both devices are in pairing mode hence connected.
What according to you makes you a good candidate for customer service or technical support job? | I am confident with my technical skills and soft communication skill.
On a scale of 1 - 5 please rate your fluency in spoken English | 4

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