Subject: Tech Support Candidate - Farqualit Azam
From: Farqualit Azam <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Sat, 16 Jan 2021 04:11:38 -0500

| | Tech Support Test

Name | Farqualit Azam
E-mail | [email-masked]
Phone Number | (+91) 8882158695
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute only using Metro
Where do you currently live (area) | Batla house, Okhla New Delhi
Which best describes your Technical Support capabilities | I don't have Tech Support experience, but I am confident with my skills I can do it

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

MS Windows OS - Advanced
Networking - basic
Hardware - Basic
Speakers & Audio

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | Vinirmit Apti world Pvt Ltd | Service now developer | Working | 30000
Previous Employer 1 | | | |
Previous Employer 2 | | | |

In your past experience you have (select all that applies) | Did not interact with customers, supported internal employees
Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. | First of all read the error message what it is telling. After that follow the troubleshooting steps whatever it will display in the screen.

Please list the steps to connect a Bluetooth speaker to your mobile phone.

1 turn on the bluetooth speaker.
2 turn on the bluetooth in mobile
3 when the name display in my mobile bluetooth list
4 click that name to connect
5. When it is connected then start working

What according to you makes you a good candidate for customer service or technical support job? | Satisfaction of customer and convincing power should be very strong and faith also.
On a scale of 1 - 5 please rate your fluency in spoken English | 4

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