Subject: Tech Support Candidate - Virender Kumar
From: Virender Kumar <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Sat, 16 Jan 2021 02:46:42 -0500

| | Tech Support Test

Name | Virender Kumar
E-mail | [email-masked]
Phone Number | (+91) 8743976696
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I have my own 2/4 wheeler transport
Where do you currently live (area) | Raghubir Nagar west delhi
Which best describes your Technical Support capabilities | I don't have Tech Support experience, but I am confident with my skills I can do it
Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies) | Linux

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | Bajaj Finance ltd | Sales officer | Feb 2017 | 16000
Previous Employer 1 | Axis finance ltd | Sales officer | Still working | 16000
Previous Employer 2 | Na | | |

In your past experience you have (select all that applies)

Interacted with Domestic customers on Phone
Interacted with customers over Email
Interacted with customers over Live Chat

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. | If i will get sucg type of error i will check and find out the actully error after that i will take necessary step for solve the issue
Please list the steps to connect a Bluetooth speaker to your mobile phone. | For connect a bluetooth speaker with the phone, i will have to turn bluetooth for both devices and press pairing button of the speaker at the same time on mobile, i will have to search new device for pairing when bluetooth speaker will visible on device i will click on it and pair the speaker
What according to you makes you a good candidate for customer service or technical support job? | I have good listening and communication skill which helps me to connect users easily that makes me a good technical supporter
On a scale of 1 - 5 please rate your fluency in spoken English | 3

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