Subject: Tech Support Candidate - Hari Om rathore
From: Hari Om rathore <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Sat, 16 Jan 2021 02:19:04 -0500

| | Tech Support Test

Name | Hari Om rathore
E-mail | [email-masked]
Phone Number | (+91) 8800756275
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I have my own 2/4 wheeler transport
Where do you currently live (area) | Sector 15 noida
Which best describes your Technical Support capabilities | I don't have Tech Support experience, but I am confident with my skills I can do it

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

Networking - basic
Networking - advance
Video conference specialise

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | Impact infotech pvt ltd. | Residence engineer | 12 june | 20000
Previous Employer 1 | | | |
Previous Employer 2 | | | |

In your past experience you have (select all that applies) | Interacted with Domestic customers on Phone
Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. | Please check first the network in your device is proper or not if network is okay then check you open your data network
Please list the steps to connect a Bluetooth speaker to your mobile phone. | First step ON the on/off button of Bluetooth speaker and then go our phone settings after then go to Bluetooth and on the Bluetooth icon and Bluetooth device appear in your phone click this and Bluetooth connected your phone connected
What according to you makes you a good candidate for customer service or technical support job? | Easy understanding the problem what is customer face and very politely understand the steps how it’s solved this
On a scale of 1 - 5 please rate your fluency in spoken English | 3

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