Subject: Tech Support Candidate - MOHIT Goel
From: MOHIT Goel <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Sat, 16 Jan 2021 01:54:29 -0500

| | Tech Support Test

Name | MOHIT Goel
E-mail | [email-masked]
Phone Number | (91) 9650123641
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute only using Metro
Where do you currently live (area) | Sector 62 Noida
Which best describes your Technical Support capabilities | I've worked in Level 2 tech support

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

MS Windows - Basic
Networking - basic

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | Netprophets cyberworks Pvt Ltd | Technical support | 17/01/2021 | 20000
Previous Employer 1 | Wipro Limited | Networking Administrator | 02/02/2019 | 22000
Previous Employer 2 | | | |

In your past experience you have (select all that applies) | Interacted with customers over Email
Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. | Open your browser. In the address bar at the top, type in google.com, then push Enter or Return. Make sure you're able to load Google.com. Once this loads, make sure you're able to search. Type something in the Search box, then select Google Search. Make sure search results load properly. If searching doesn't work, then there's reason to believe that you're not connected to the Internet. Fix the connection issue before proceeding. How to Fix My Internet Connection. My Internet Doesn't Work

Please list the steps to connect a Bluetooth speaker to your mobile phone.

Go to settings.
Tap the Bluetooth option.
Turn on Bluetooth.
A list of available devices will appear.
If your speaker is not listed, press the button on your speaker.it's often a button with a Bluetooth symbol on it.

What according to you makes you a good candidate for customer service or technical support job? | I am maintend and goal oriented individual.i thrive on challenges work well under pressure and value team work.i make sure to use every opportunity that I get to enchance my skills and become a valuable member of any team
On a scale of 1 - 5 please rate your fluency in spoken English | 2

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