Subject: Tech Support Candidate - Saumendra Sharma
From: Saumendra Sharma <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Sat, 16 Jan 2021 01:07:54 -0500

| | Tech Support Test

Name | Saumendra Sharma
E-mail | [email-masked]
Phone Number | (+91738) 9954999
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute using other transport like Rickshaw
Where do you currently live (area) | Gwalior
Which best describes your Technical Support capabilities | I've worked in Level 2 tech support

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

MS Windows OS - Advanced
MS Windows - Basic

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | Envodoctor | Sr. Engineer | Na | 28000
Previous Employer 1 | Ion Exchange | Engineer | | 22000
Previous Employer 2 | Abr enviro systems | Executive | | 15000

In your past experience you have (select all that applies) | Did not interact with customers, supported internal employees
Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. | Please check the internet connactivity.
Please list the steps to connect a Bluetooth speaker to your mobile phone. | First open your bluetooth after that you pair your device.
What according to you makes you a good candidate for customer service or technical support job? | I have 6 years of experience in the filed of service, if i got this opportunity I will never let you down.
On a scale of 1 - 5 please rate your fluency in spoken English | 3

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