Subject: Tech Support Candidate - Samir Kamat
From: Samir Kamat <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Sat, 16 Jan 2021 00:55:06 -0500

| | Tech Support Test

Name | Samir Kamat
E-mail | [email-masked]
Phone Number | (800) 7844451
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute only using Metro
Where do you currently live (area) | Central Delhi
Which best describes your Technical Support capabilities | I don't have Tech Support experience, but I am confident with my skills I can do it
Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies) | Android

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | Teleminds infotech | CSE | 14/01/2020 | 18000
Previous Employer 1 | Opulentus Overseas Career | CSE | 06/12/2020 | 20000
Previous Employer 2 | The hostel crowd hospitality Pvt ltd | 01/04/2020 | 20000 |

In your past experience you have (select all that applies)

Interacted with Domestic customers on Phone
Interacted with International customers on Phone

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. | Try refreshing the page, troubleshooting the Internet connection, try clearing the cookies, check the web page address.

Please list the steps to connect a Bluetooth speaker to your mobile phone.

Turn on your Bluetooth scan the available device, select the speaker pair it with blue tooth
Connected successfully enjoy .

What according to you makes you a good candidate for customer service or technical support job? | I have about 6 years of experience in the customer service field I've been resolving my customer's issues from around the world since I was 18, interacted more than 20000 customers not only from India but from around the globe, that's the reason I might be the good fit for this job.
On a scale of 1 - 5 please rate your fluency in spoken English | 4

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