Subject: Tech Support Candidate - Jishan Ahamad
From: Jishan Ahamad <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Sat, 16 Jan 2021 00:27:49 -0500

| | Tech Support Test

Name | Jishan Ahamad
E-mail | [email-masked]
Phone Number | (110091) 8057280203
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute using other transport like Rickshaw
Where do you currently live (area) | Kalyanpuri
Which best describes your Technical Support capabilities | I don't have Tech Support experience, but I am confident with my skills I can do it

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

MS Windows - Basic
Networking - basic
Speakers & Audio

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | Ashok leyland | Team Leader | 20/12/2020 | 15500
Previous Employer 1 | | | |
Previous Employer 2 | | | |

In your past experience you have (select all that applies)

Interacted with Domestic customers on Phone
Interacted with customers over Email
Interacted with customers over Live Chat

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.

Firstly figure out the problem where the problem is
2.there is may be connection interrupt, reset or time out
3.clear firefox cookies and catch

Please list the steps to connect a Bluetooth speaker to your mobile phone.

1st open mobile Bluetooth.
2nd search the device.
3 pair the device.

What according to you makes you a good candidate for customer service or technical support job? | I think patience make everything easy.
On a scale of 1 - 5 please rate your fluency in spoken English | 4

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