Subject: Tech Support Candidate - Paras Pant
From: Paras Pant <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Fri, 15 Jan 2021 22:20:01 -0500

| | Tech Support Test

Name | Paras Pant
E-mail | [email-masked]
Phone Number | (+91) 8447166092
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute only using Metro
Where do you currently live (area) | West delhi
Which best describes your Technical Support capabilities | I don't have Tech Support experience, but I am confident with my skills I can do it
Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies) | MS Windows - Basic

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | LeeDrive | Marketing and Promotion Executive | 2nd January | 18 k
Previous Employer 1 | DNk group | Digital Marketing Executive | 28 october | 15k
Previous Employer 2 | S.viar Engineering Solutions LLP | Digital Marketing Executive | NA | 13k

In your past experience you have (select all that applies) | Interacted with Domestic customers on Phone
Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. | First of all i just referesh my computer and delete all cookies and history and again try to open website.
Please list the steps to connect a Bluetooth speaker to your mobile phone. | I open my phone Bluetooth and also open Bluetooth speaker and search device from phone and pair with Bluetooth speaker.
What according to you makes you a good candidate for customer service or technical support job? | Politely taking , understanding , problem solving
On a scale of 1 - 5 please rate your fluency in spoken English | 3

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