Subject: Tech Support Candidate - Atul Sharma
From: Atul Sharma <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Fri, 15 Jan 2021 22:02:14 -0500

| | Tech Support Test

Name | Atul Sharma
E-mail | [email-masked]
Phone Number | (+91) 9803384320
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute only using Metro
Where do you currently live (area) | Katharina Sarai
Which best describes your Technical Support capabilities | I don't have Tech Support experience, but I am confident with my skills I can do it
Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies) | customer support

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | Makemytrip | Senior executive | 30 june 2020 | 33500
Previous Employer 1 | I Energizer | Senior executivr | 22 Feb2019 | 26000
Previous Employer 2 | Concentrix | Executive | 31 May 2017 | 13000

In your past experience you have (select all that applies)

Interacted with Domestic customers on Phone
Interacted with International customers on Phone
Interacted with customers over Email
Interacted with customers over Live Chat

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. | As a computer user, if I will get any error . I will delete the history of the search engine on which I am trying to open the website also check my internet connection.
Please list the steps to connect a Bluetooth speaker to your mobile phone. | Open Bluetooth for both devices and then pair using password
What according to you makes you a good candidate for customer service or technical support job? | I have 6 year experience in customer service and I know how to handle customer .
On a scale of 1 - 5 please rate your fluency in spoken English | 4

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