Subject: Tech Support Candidate - Preeti Yadav
From: Preeti Yadav <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Fri, 15 Jan 2021 10:41:15 -0500

| | Tech Support Test

Name | Preeti Yadav
E-mail | [email-masked]
Phone Number | (91) 8130617582
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute using other transport like Rickshaw
Where do you currently live (area) | New ashok nagar new delhi
Which best describes your Technical Support capabilities | I don't have Tech Support experience, but I am confident with my skills I can do it

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

MS Windows - Basic
Networking - basic
Speakers & Audio

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | Na | Na | Na |
Previous Employer 1 | Ienergizer | Senior executive | 13 jan21 |
Previous Employer 2 | Imrb international | Associate | Sep 2015 |

In your past experience you have (select all that applies)

Interacted with Domestic customers on Phone
Interacted with customers over Email

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. | Need to check web compatibility and if any ads blocking

Please list the steps to connect a Bluetooth speaker to your mobile phone.

Open bluetooth in phone and speaker both then search for device.
Click on connect button

What according to you makes you a good candidate for customer service or technical support job?

In customer service it is important to resolve customer issues in short time.
It can be done if candidates have willing to work as customer centric.

On a scale of 1 - 5 please rate your fluency in spoken English | 5

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