Subject: Tech Support Candidate - SK ROZAR BINNI HOSSAIN
From: SK ROZAR BINNI HOSSAIN <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Fri, 15 Jan 2021 09:57:56 -0500

| | Tech Support Test

Name | SK ROZAR BINNI HOSSAIN
E-mail | [email-masked]
Phone Number | (+91) 8454955373
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute using other transport like Rickshaw
Where do you currently live (area) | Bangalore, and open for relocation.
Which best describes your Technical Support capabilities | I've worked in Level 2 tech support

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

MS Windows OS - Advanced
MS Windows - Basic
Networking - basic
Networking - advance
Hardware - Basic
Hardware - Advanced
Speakers & Audio
Construction

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | CBRE SOUTH ASIA PVT. LTD. | PROPERTY MANAGEMENT | Present | 35000
Previous Employer 1 | J.B CONSTRUCTION | Site Engineer | Nov 2016 | 18000
Previous Employer 2 | | | |

In your past experience you have (select all that applies)

Interacted with Domestic customers on Phone
Interacted with International customers on Phone

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.

First need to read properly what kind errors area there.
If error massage shown internet problem then at fast i need to check my internet connection, if there any problem then i will solve that problem fast, if again i saw the error then i need to check proper spelling. That's all i do at fast.
Thank you.

Please list the steps to connect a Bluetooth speaker to your mobile phone. | At fast i need to switch on speaker,  then going to mobile bluetooth settings and ON bluetooth option and scanning nearby device, then choose selective device and pain with it. That's all .
What according to you makes you a good candidate for customer service or technical support job? | My tendency to behave in an uncompromising anf consistency honest,  moral, and ethically manner.
On a scale of 1 - 5 please rate your fluency in spoken English | 4

| |