Subject: Tech Support Candidate - Arvind Kumar Gupta
From: Arvind Kumar Gupta <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Fri, 15 Jan 2021 09:40:42 -0500

| | Tech Support Test

Name | Arvind Kumar Gupta
E-mail | [email-masked]
Phone Number | (+91) 63884 76210
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute using other transport like Rickshaw
Where do you currently live (area) | Varanasi Uttar Pradesh
Which best describes your Technical Support capabilities | I don't have Tech Support experience, but I am confident with my skills I can do it

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

MS Windows - Basic
Linux

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | Utkarsh Small finance Bank | Asst. Manager | NA | 20625
Previous Employer 1 | NA | | |
Previous Employer 2 | NA | | |

In your past experience you have (select all that applies) | Did not interact with customers, supported internal employees
Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. | We have fix the same issue as computer user to find out the problem and resolve the same.

Please list the steps to connect a Bluetooth speaker to your mobile phone.

First of all Turn on the Speaker and Mobile phone Bluetooth option.
Then searching in phone bluetooth speaker and connect the same.
Phone is fetching device and Connect speaker in phone.

What according to you makes you a good candidate for customer service or technical support job?

According to me Customer service ot technical support job is very responsibilities work .
Customer service is very important task for any organisation.

On a scale of 1 - 5 please rate your fluency in spoken English | 3

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