Subject: Tech Support Candidate - Omar khursheed Omar
From: Omar khursheed Omar <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Fri, 15 Jan 2021 08:42:42 -0500

| | Tech Support Test

Name | Omar khursheed Omar
E-mail | [email-masked]
Phone Number | (01957) 226534
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I live walking distance to office
Where do you currently live (area) | Noida
Which best describes your Technical Support capabilities | I've worked in Level 1 tech support
Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies) | Networking - basic

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | Na | Na | Na |
Previous Employer 1 | Maksat Technologies | Rf | April |
Previous Employer 2 | Na | Na | Na |

In your past experience you have (select all that applies) | Interacted with customers over Live Chat
Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. | To check this issue, we have to make sure that computer is connected to Internet and has a working internet connection
Please list the steps to connect a Bluetooth speaker to your mobile phone. | To connect a Bluetooth to mobile phone we have to make sure that Bluetooth is on and is discoverable in mobile
What according to you makes you a good candidate for customer service or technical support job? | I believe that I have all the required skills that are necessary for a customer service
On a scale of 1 - 5 please rate your fluency in spoken English | 5

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