Subject: Tech Support Candidate - Vikas Jha
From: Vikas Jha <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Fri, 15 Jan 2021 08:11:24 -0500

| | Tech Support Test

Name | Vikas Jha
E-mail | [email-masked]
Phone Number | (121003) 8010141821
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I have my own 2/4 wheeler transport
Where do you currently live (area) | Faridabad sector :91
Which best describes your Technical Support capabilities | I don't have Tech Support experience, but I am confident with my skills I can do it
Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies) | MS Windows - Basic

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | Kingdom of dream | Executive | | 19000
Previous Employer 1 | Chancery pavilion | Associate | | 14000
Previous Employer 2 | | | |

In your past experience you have (select all that applies) | Interacted with International customers on Phone

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.

1.check internet connection .

Please list the steps to connect a Bluetooth speaker to your mobile phone.

1.First switch on speaker and switch to bluetooth.
2. Switch bluetooth option in mobile and search to speaker .
3.slect on particular and continue with the speaker.

What according to you makes you a good candidate for customer service or technical support job? | 1.First for customers service we need to have patience to listen customer first . After listening all complaints or anything I have to give the answer the query.
On a scale of 1 - 5 please rate your fluency in spoken English | 3

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