Subject: Tech Support Candidate - Madhvi sharma
From: Madhvi sharma <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Fri, 15 Jan 2021 06:37:55 -0500

| | Tech Support Test

Name | Madhvi sharma
E-mail | [email-masked]
Phone Number | (72499) 35242
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute only using Metro
Where do you currently live (area) | Noida
Which best describes your Technical Support capabilities | I don't have Tech Support experience, but I am confident with my skills I can do it

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

MS Windows OS - Advanced
MS Windows - Basic
Linux
Networking - basic
Cloud

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | j.c.gracomm International | System engineer | Till | 26k
Previous Employer 1 | | | |
Previous Employer 2 | | | |

In your past experience you have (select all that applies) | Did not interact with customers, supported internal employees

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.

1. Firstly I will check an error occurred only with my Console or any other.
2. If a error occurred with another console or another browser have same issue of errors occurred then it's a by default from ndtv technical problem
3. I check and gave a support mail from my side to ndtv.com support that issue and error fixed if it's just happened with me if it's a technical issues from ndtv side then I just could wait..

Please list the steps to connect a Bluetooth speaker to your mobile phone.

1. I open my speaker  bluetooth along with that i open my mobile Phone bluetooth
2. I press for some seconds of my mobile phone bluetooth.
3. Waiting for peering connection after then bluetooth device connected.
4. Connected

What according to you makes you a good candidate for customer service or technical support job? | I have skill to communicate better with passions..
On a scale of 1 - 5 please rate your fluency in spoken English | 5

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