Subject: Tech Support Candidate - Dhirendra Mall Dhirendra
From: Dhirendra Mall Dhirendra <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Fri, 15 Jan 2021 06:17:29 -0500

| | Tech Support Test

Name | Dhirendra Mall Dhirendra
E-mail | [email-masked]
Phone Number | (+91) 8122807249
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute only using Metro
Where do you currently live (area) | Noida Sector 70
Which best describes your Technical Support capabilities | I've worked in Level 2 tech support

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

MS Windows OS - Advanced
MS Windows - Basic
Linux
Networking - basic
Speakers & Audio

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | Hitachi Payment Service Pvt limited | Customer Executive | August | 11k
Previous Employer 1 | HDFC | Telecaller | December | 14k
Previous Employer 2 | Square Yards Counslting Pvt limited | BDE | December | 25k

In your past experience you have (select all that applies)

Interacted with Domestic customers on Phone
Interacted with customers over Email
Interacted with customers over Live Chat
Did not interact with customers, supported internal employees

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. | No
Please list the steps to connect a Bluetooth speaker to your mobile phone. | 8122807249
What according to you makes you a good candidate for customer service or technical support job? | Mobile
On a scale of 1 - 5 please rate your fluency in spoken English | 5

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