Subject: Tech Support Candidate - Ashish Tripathi
From: Ashish Tripathi <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Fri, 15 Jan 2021 04:43:50 -0500

| | Tech Support Test

Name | Ashish Tripathi
E-mail | [email-masked]
Phone Number | (91) 8287097129
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute using other transport like Rickshaw
Where do you currently live (area) | Ghaziabad
Which best describes your Technical Support capabilities | I've worked in Level 1 tech support

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

MS Windows - Basic
Linux
Networking - basic
Hardware - Basic
Speakers & Audio
Erp implementation

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | Techno web active | ERP IMPLEMENTATION | March 2021 | 18000
Previous Employer 1 | | | |
Previous Employer 2 | | | |

In your past experience you have (select all that applies)

Interacted with Domestic customers on Phone
Interacted with customers over Email
Interacted with customers over Live Chat

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.

We are use following term
1.check internet connection
2. Check website http or https
3. Clear all cookies
4.

Please list the steps to connect a Bluetooth speaker to your mobile phone.

We are used following steps
1.turn on speaker power button
2.turn on bluetooth in mobile
3.check speaker name in bluetooth searching device
4. If you have seen device name then paired device
5.check volume of speaker and mobile phones

What according to you makes you a good candidate for customer service or technical support job? | I am already working in ERP IMPLEMENTATION AND support profile job.i have 1.5 year experience.i am dealing many customers in company that's I am good candidate for customer service or technical support job.
On a scale of 1 - 5 please rate your fluency in spoken English | 4

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