Subject: Tech Support Candidate - Devendra Singh Sisodia
From: Devendra Singh Sisodia <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Fri, 15 Jan 2021 04:32:49 -0500

| | Tech Support Test

Name | Devendra Singh Sisodia
E-mail | [email-masked]
Phone Number | (91) 9782823639
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I have my own 2/4 wheeler transport
Where do you currently live (area) | Udaiour Rajasthan
Which best describes your Technical Support capabilities | I don't have Tech Support experience, but I am confident with my skills I can do it
Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies) | MS Windows - Basic

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | | | |
Previous Employer 1 | Arcgate | SME | 29 Nov 2019 | 27800
Previous Employer 2 | | | |

In your past experience you have (select all that applies)

Interacted with customers over Email
Interacted with customers over Live Chat

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. | If you're having trouble with a website, click the Fx57GreenPadlock Fx70GreyPadlock icon in the address bar to see if Firefox has blocked parts of the page that are not secure. See Mixed content blocking in Firefox for details.

Please list the steps to connect a Bluetooth speaker to your mobile phone.

1. Swipe down from the top of the screen.
Touch and hold Bluetooth .
2. Tap Pair new device.
3. you don't find Pair new device, check under "Available devices" or tap More. Refresh.
4. Tap the name of the Bluetooth device you want to pair with your device.
5. Follow any on-screen instructions

What according to you makes you a good candidate for customer service or technical support job? | Its all about my attitude in addition to my academic qualification, like we should be soft spoken, good listener, problem solver, helpful, team builder and know how to engage the people well.
On a scale of 1 - 5 please rate your fluency in spoken English | 3

| |