Subject: Tech Support Candidate - PRINCE KUMAR
From: PRINCE KUMAR <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Fri, 15 Jan 2021 03:51:33 -0500

| | Tech Support Test

Name | PRINCE KUMAR
E-mail | [email-masked]
Phone Number | (+91) 9570503372
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute using other transport like Rickshaw
Where do you currently live (area) | Itanagar
Which best describes your Technical Support capabilities | I've worked in Level 1 tech support

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

Networking - basic
Networking - advance
VoIP

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | Inspira enterprise india | Network Engineer | February | 21600
Previous Employer 1 | NA | | |
Previous Employer 2 | NA | | |

In your past experience you have (select all that applies) | Did not interact with customers, supported internal employees

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.

Computer should be connected with internet connectivity .
If I have received this type of error then I will first try to open it with this URL (http, https) if it is safe (https://www.ndtv.com/).
If it's still not resolved, then I'll check my computer's date and time.

Please list the steps to connect a Bluetooth speaker to your mobile phone.

First step open mobile phone bluetooth and speaker trun on .
Second step pairing with bluetooth speaker

And Enjoy.

What according to you makes you a good candidate for customer service or technical support job? | I don't know but if you give me a chance i'll prove it
On a scale of 1 - 5 please rate your fluency in spoken English | 2

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