Subject: Tech Support Candidate - Yash Maurya
From: Yash Maurya <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Fri, 15 Jan 2021 02:52:10 -0500

| | Tech Support Test

Name | Yash Maurya
E-mail | [email-masked]
Phone Number | (96503) 58214
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute only using Metro
Where do you currently live (area) | Karol Bagh, Delhi.
Which best describes your Technical Support capabilities | I don't have experience or skills for Technical Support

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

MS Windows - Basic
Networking - basic

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | Gamma Process hub | Customer Support Executive | | 16000
Previous Employer 1 | Windshield Experts | Centre Assistant Manager | May 2018 | 16000
Previous Employer 2 | Unayur Marketing | Customer Care Executive | June 2017 | 15000

In your past experience you have (select all that applies) | Interacted with Domestic customers on Phone
Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. | I willl re-start my computer first and then try to open a website again.
Please list the steps to connect a Bluetooth speaker to your mobile phone. | First switch on the speaker and it's bluetooth then switch on bluetooth setting in mobile phone.
What according to you makes you a good candidate for customer service or technical support job? | Past customer service experience.
On a scale of 1 - 5 please rate your fluency in spoken English | 3

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